Try asking a friend of associate to download the package to a USB stick for you.įixed / Answered? Click that post Accept as Solution to help others find Answers. Leave router off for two-three minutes (if you can stand it), then start router > computers > printers Try a different computer - again, this assumes your (office network) Internet connection is not the bottleneck.Īssuming your system and the network are capable of completing the task, there might be a temporary "hiccup" - you could try restarting everything, including the router. Issue could be almost anything - you might have better luck with a different browser (assuming it is not your connection to the Internet that is contributing to the problem). I then tried to delete the printer and reinstall, but it again says it's deleting the printer and never does and the reinstalled printer says it's printing but never does because it's waiting for the deleted document. 362MB is a small amount of data unless your bandwidth is compromised, you should be able to get the package onto your computer. My Hp 1510 won't let me cancel a document in the queue When I try to cancel it just says it's deleting and never does. I just downloaded the Win7 installation package - it is 362MB, so "yeah", you are not getting the whole thing. This software is located on the HP ftp site link - "official" and all that. I am sorry you cannot download the installation package - it is not "mine" to upload / replace. Driver/device description Computer and/or printer configuration Hardware and software diagnostics HP/Non-HP ink and/or HP/Non-HP Toner Number of pages printed Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10 Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.
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